Last updated: July 16, 2026
Acceptance of Terms
By accessing or using the Arbor Green Design website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our website or services.
Description of Services
Arbor Green Design provides digital marketing services including but not limited to website design and development, search engine optimization (SEO), social media marketing, Google Business Profile management, graphic design, content creation, website hosting, and email services. The specific scope of services for each client shall be defined in a separate service agreement or statement of work.
Client Responsibilities
As a client of Arbor Green Design, you agree to:
- Provide accurate, complete, and timely information necessary for the completion of services
- Provide access to any existing accounts, platforms, or systems required for service delivery
- Review and approve deliverables within reasonable timeframes
- Maintain the confidentiality of any login credentials or access provided
- Comply with all applicable laws and regulations regarding your business and online presence
Intellectual Property
Ownership of Deliverables
Upon full payment for services, Arbor Green Design transfers to the client all ownership rights to the custom-designed website and associated deliverables created specifically for the client. This includes design files, source code, and graphical assets created expressly for the client's project.
Retained Rights
Arbor Green Design retains the right to:
- Display completed work in our portfolio and marketing materials
- Use any methodologies, techniques, and underlying code frameworks developed during the course of providing services
- Retain ownership of any third-party software, plugins, or libraries licensed for use in client projects (which remain subject to their respective licenses)
Payment Terms
Payment terms are as follows:
- Project-based services: A 50% deposit is required to initiate work. The remaining 50% balance is due upon completion and before final delivery of deliverables.
- Hourly services: Invoiced weekly. Payment is due within seven (7) days of the invoice date.
- Monthly retainer services: Payment is due on the first day of each service month. Services may be paused if payment is not received within seven (7) days of the due date.
Late payments may result in suspension of services. A late fee of 1.5% per month (or the highest rate permitted by law) may be applied to overdue balances.
Refund Policy
Due to the digital nature of our services, all sales are final and we do not offer refunds for services that have been rendered. Each project includes a thorough revision process to ensure client satisfaction before final delivery. If you are unsatisfied with any aspect of our work, please contact us immediately so we can address your concerns.
Cancellation Policy
Clients may cancel services at any time by providing written notice. Upon cancellation:
- We will provide a final backup of your website (excluding email) and provide a download link
- Backups will be maintained for 30 days following cancellation, after which they may be permanently deleted
- Auto-renewal for hosting and domain services will be turned off
- No refunds will be issued for services already rendered
- Reactivating services after cancellation will require a $150 reactivation fee
Limitation of Liability
To the fullest extent permitted by applicable law, Arbor Green Design shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use our services
- Any unauthorized access to or alteration of your transmissions or data
- Any statements or conduct of any third party on our services
- Any other matter relating to our services
Our total liability to you for any claims arising from or relating to our services shall not exceed the total amount paid by you to Arbor Green Design in the twelve (12) months preceding the claim.
Disclaimer of Warranties
Our services are provided on an "as is" and "as available" basis without any warranty of any kind, either express or implied. Arbor Green Design makes no representations or warranties that:
- Our services will meet your specific requirements
- Our services will be uninterrupted, timely, secure, or error-free
- The results obtained from using our services will be accurate or reliable
- Any errors in our services will be corrected
We do not guarantee specific search engine rankings, traffic increases, or business outcomes from our SEO and digital marketing services. Search engine algorithms are proprietary and subject to change without notice.
Indemnification
You agree to defend, indemnify, and hold harmless Arbor Green Design and its employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses arising from:
- Your use of and access to our services
- Your violation of any term of these Terms of Service
- Your violation of any third-party right, including any copyright, property, or privacy right
- Any claim that your content caused damage to a third party
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these terms shall be brought exclusively in the courts of Bell County, Texas.
Changes to Terms
We reserve the right to modify or replace these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new terms. We encourage you to review these terms periodically.
Severability
If any provision of these Terms of Service is held to be invalid or unenforceable by a court, the remaining provisions will continue in full force and effect.
Entire Agreement
These Terms of Service, together with any service agreements or statements of work executed between the parties, constitute the entire agreement between you and Arbor Green Design regarding the use of our services, superseding any prior agreements or understandings.
Contact Information
For questions about these Terms of Service, please contact us:
- By email: [email protected]
- By phone: 682-233-3330
- By mail: Arbor Green Design, Gatesville, TX